Shipping policy

Order Processing Time All orders are processed and shipped within 1-3 business days. Please note that we do not ship on weekends or holidays. Once your order has been shipped, you will receive an email with your tracking information.

Estimated Delivery Times We proudly offer shipping to the United States. Our standard delivery time is generally between 7 to 15 business days, depending on your location.

Please note that these are estimated delivery times. Occasional delays may occur due to high volume, customs processing, or unforeseen circumstances with our shipping carriers.

Shipping Costs

• Standard Shipping: Free on all orders.

Order Tracking Once your order ships, you will receive a confirmation email containing your tracking number. Tracking information may take 24-48 hours to update in the system. You can track your order directly on our website or through the carrier's portal.

Incorrect Shipping Addresses Walksnout is not responsible for orders shipped to incorrect or invalid addresses provided by the customer. Please double-check your shipping information at checkout. If you realize you made an error, please contact us at support@walksnout.com immediately, and we will do our best to update it before the order is processed.

Lost or Stolen Packages If your tracking information states that your package was delivered but you have not received it, please contact the shipping carrier directly. Walksnout is not responsible for lost or stolen packages that have been confirmed as delivered.